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E-Meeting & Voting System Video Conferencing Option

Quidlab E-meeting & Voting System does not require any special application to install. It is very easy to use system and does not require any special skills. You can use any latest updated version of browser e.g. Google Chrome, Microsoft Edge, Apple Safari, Firefox etc. You can also use computer, laptop, tablet or phone.
You will receive an email with username and password. This username and password are valid only for E-Meeting or E-Meeting of company stated in the email. Email also contains a link to join the meeting (e.g., https://subdomain.quidlab.com).

Download User’s Manual
E-Meeting
Online Voting System

How to Login

  • Click on link in email or type URL in browser.
  • Enter your username & password.
  • Accept Terms, then click Login button to join the meeting.
  • You may be asked to allow camera and microphone permissions when you join meeting or when you start the camera and microphone (if you do not grant permission, you can still join the meeting however you may not be heard or seen by other people in case you need to ask questions using microphone).
  • Depending on meeting requirements you may be able to see all or only some of participants who have their camera on.

How to Navigate

  • E-Meeting system has following parts which can be navigated by menu located on the left side of the screen (1).
  • Other users of E-Meeting will be shown in this section (2).
Online Voting System

Vote Menu

  • Once you click on Vote menu (3), you can navigate to Voting section to cast your vote. You can see all agendas listed here and can cast your vote any time till the time Agenda is not close. Once Agenda has been discussed and closed you cannot change your vote.
  • There is a separate Send Button for each agenda. You must click on radio button (4) to choose, “Approve”, “Disapprove” or “Abstain” and then click Send (5).
  • Once your vote is submitted you will be notified by a pop-up alert message "Voted is submitted". (6).
Online Voting System

Quorum & Voting Results

  • You can check quorum and results by clicking on Voting Results button (7) any time during meeting. Voting results will be displayed only after agenda is closed.
Online Voting System

Download documents

  • You can download company provided documents, if any e.g., Annual Report, company presentation etc. by clicking on Download button (8).
Online Voting System

Asking Question - by Message

  • Click on Ask Question button (9) to navigate Ask Question chat screen. You can type your message in the textbox then click Send.
  • The question will be sent directly to the company officers, they can see all questions, but you will only see your own question.
  • The company cannot reply through chat box to questions. Questions will be answered through the voice only.
Online Voting System

Asking Question - by Voice

  • Clicking on Hand button (10), then wait for company approva. Once your request will be approved, director or company officer will ask you to unmute your microphone and ask your question. (You may also turn on your camera if required).
  • This option is available only in the meeting where camera and microphone access is allowed for users.
Online Voting System

Switch display (11)

  • You can switch between single window to see active speaker in full screen or multiple windows showing thumbnails of all presenters who have their camera on.
Online Voting System

Manuals

  • To see the manual, click on book icon (12).
Online Voting System

Logout

  • To Logout click on Logout button (13).
Online Voting System

Settings

  • You can change your camera and microphone settings by clicking on Settings button (14).
  • This option is available only if camera and microphone access is allowed.
Online Voting System

Minimum System Requirements

  • Bandwidth: System uses simulcast hence automatically manages video quality or turns off some of videos if bandwidth is low, however for good conference a 5 Mbps bandwidth is recommended
  • Video quality: 720p
  • CPU: Video conferencing requires high CPU power, Intel Core i3 or equivalent
  • Memory: at least 4 GB
  • Ports: Following ports must be opened for outbound traffic if blocked at firewall
  • TCP: 80 & 443, 5349
  • UDP: 10000
E-Meeting & Online Voting System

Technical Support

  • If you see the problem accessing the E-Meeting system you can contact Quidlab via telephone on 080-008-7616 or 02-0134322 or email at info@quidlab.com
    Before contacting technical support, please read the Frequently Asked Questions (FAQ) below which may solve your issue. We recommend that you use a computer (PC) or notebook (Laptop).
  • The internet used must be stable and strong enough because the meeting runs for more than 1 hour.
  • We recommend to keep your microphone muted & camera off when not talking so other users are not disturbed during meeting.
  • When contacting technical support please provide full details of problem, any error message received, type of device used, browser name and version etc.

Frequently Asked Questions(FAQ)

As stated in technical support section always provide complete details else it may take longer to resolve your issues. Most common issue about login are as follows:
1. Incorrect username & password provided. Please check if you are copying and pasting username & password then it may not have been copied correctly. In most common cases a space at end of username and password also gets copied and hence you cannot login due to incorrect passwords. An example is below.

2. Other login issues can be due to network issue, no internet connection or other business rules (company may allow you to login only for example 1 hour before, you are login too late and meeting may have already been finished etc.), which are alerted to user and are self-explanatory.

  • You are allowed to login earlier than meeting time to familiarize yourself with system, however Live streaming will start at meeting time as indicated on invitation.
  • Your browser may not activate video or audio due to privacy reasons. Check if audio is not muted or video is not paused. When streaming is live it will be indicated as shown in image below.
  • Please check your mobile's or computer's sound volume if audio is not muted.

    1. Check Volume Levels and Muting
  • Right-click the speaker icon in the taskbar and select Open Volume Mixer.
  • You can set audio level for each application's from here. (e.g, If you join meeting by Google Chrome ensure audio level is setup correctly for that browser)

    2. Make sure your computer is using the right speakers or headphones
  • Select the Correct Audio Output Device on Windows
  • 1. Left-click the speaker icon.
  • 2. Select your preferred playback device.
  • 3. Make sure your correct playback device is selected.

    3. View site information on your website browser. (this option may change depends on browser you are using).
  • e.g.,Google Chrome:
  • 1. Select "padlock" icon next to your browser address bar.
  • 2. Sound settings should be set as Automatic (Default) or Allow


    My microphone is not working.
  • Check the Microphone Volume Level on Windows
  • Using your right mouse button, Right click on the speaker in your System Tray, and select Open Sound settings.
  • Under Input, select Device properties.
  • Make sure Disable is not checked, and make sure the volume is at a reasonable volume.

There are 2 reasons for getting logged out automatically.
1. For security reasons each user can login only on one device and if you try to login on another device or different browser on same computer previous login will get logged out automatically. Do not share your username & password with another person.
2. If you try to refresh your browser window (e.g. clicking on reload button or dragging screen on mobile which is equivalent to reload) you will be logged out as this may be considered as duplicate login.

Quidlab uses multiple CDN to provide good quality streaming to all users. Our streaming system supports adaptive streaming which means it can automatically change quality depending upon your internet speed to provide you best streaming experience. If you face this issue please check your internet connection, WIFI or cellular signal for problems.

There are some business rules which can prevent voting and are clearly marked under each agenda for your reference and are self-explanatory, some common cases are as follows:
  • Agenda does not require voting and is for acknowledgement only
  • Agenda is already closed hence it gets locked and you cannot change vote
  • You logged in late and some of agendas were already voted
  • A proxy form B was sent which has already been voted and does not allow you to change vote

    • You can cast your votes any time after login and all votes will be recorded. You can also change your vote till the time agenda is not closed by company officers. Once agenda is closed you cannot change your vote

    Company conducting E-AGM may allocate certain time for question & answer session for example after each agenda or end of meeting.

    When you login first time system marks your votes as Approved however you can change your vote any time, even if you logout and login again. Login in and logout several times does not affect your previously casted votes.

    If you encounter problems send us an email to info@quidlab.com with the details of vulnerabilities or bug report.